Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorado-springs-alcohol-abuse-therapy.denvermentalhealthcare.com (referred to as “Colorado Springs Alcohol Abuse Therapy,” “we,” or “our” in this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its equivalent laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing the collection and use of your personal information, so we encourage you to review them before engaging with such services.

Processing Activities

This policy describes the ways in which we interact with users and process their personal data:

  • Authorized User Activities: When you use our applications or services as an authorized user, we collect and process your data for the purpose of providing these services and ensuring their functionality.
  • Website Visits: Visiting our websites linked to this Privacy Policy implies acceptance of our data collection practices.
  • Communication: We may reach out to you via various communication channels (emails, phone calls, SMS/text messages) for newsletters, updates, or direct marketing purposes.

Personal Data Collection and Use

We collect several types of personal information from users, which can include:

  • Account Details: Your login credentials, user ID, and related information for accessing your account.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Data: Bank account information, tax identification numbers, and financial records (where required for services).
  • Purchase History: Records of your purchases, including products or services acquired through our platform.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through cookies or similar technologies.
  • Location Data: Information about your geographical location when you interact with our services (with your consent).
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users to improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in or share content through such sites.
  • Product Interest: Details about products you show interest in or purchase on our website.

We obtain this data through direct user input, automated tracking technologies (such as cookies), and third-party sources who provide us with aggregated or de-identified information for specific purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, account management, and security.
  • Preference Cookies: Tailored settings and preferences are stored in these cookies to provide a personalized experience.
  • Analytics Cookies: Used by our analytics partners to collect aggregated data about user interactions with our site for performance and improvement.

Users can control non-essential (or tracking) cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws and the purposes for which the data was collected:

  • Personal data is retained as long as necessary to fulfill the original purpose of collection or until you request its deletion (where permitted by law).
  • Once the retention period expires, or when requested, we securely delete or anonymize the data.

Security Measures

We have implemented robust security protocols and technical measures to safeguard your personal information:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents or legal guardians to monitor their child’s online activities.

Your Data Rights (Depending on your location)

Different jurisdictions grant individuals various rights regarding their personal data. Here are some common rights you may have:

  • Access: The right to request access to the personal data we hold about you and its current use.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, the right to request the deletion of your personal data.
  • Restriction: Limiting the processing of your data for specific purposes.
  • Data Portability: The ability to receive your personal data in a structured, commonly used format.
  • Objection: Opposing or withdrawing consent for the processing of your data (where applicable).
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or if you have any data-related queries, please contact our Data Privacy Team at privacy@colorado-springs-alcohol-abuse-therapy.denvermentalhealthcare.com or via postal mail to:

Colorado Springs Alcohol Abuse Therapy
Data Privacy Department
[Address]

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to periodically review this page for the latest information.

Contact Information

For all privacy-related inquiries, feedback, or requests, please reach out to us:

Email: contact@colorado-springs-alcohol-abuse-therapy.denvermentalhealthcare.com
Postal Mail: [Address]